Seven sins that “engineer entrepreneurs” should unlearn?

I am an engineer entrepreneur. I am proud to be an engineer and I use most of the excellent principles of engineering. But there are some habits of engineering that I needed to unlearn to be a better entrepreneur:

Seven Habits(**) that engineer entrepreneurs should unlearn:

  1. In engineering, there are trade-off’s (*). For example if you increase flexibility you decrease performance, if you increase security, you compromise comfort. But as an entrepreneur I experienced hundreds of situations where customer demanded both speed and quality. Thus, my mindset shifted from “this or that” to “this and that”.
  2. Engineers are trained to evaluate the constraints first, and then work to solve the problem within those constraints. As an entrepreneur, I learned how to change my assumptions and shift my paradigm to see the opportunities in those constraints. I try to change the constraints rather than conforming to the constraints or try to introduce a product/service to the market that makes use of the constraints. Thus, my mindset shifted from “solving the problem within the constraints” to “seizing the opportunities that all those constraints offer”.
  3. As an engineer, I always liked challenging problems. That is like trying to park your car into a very narrow slot where most drivers can not able to park. However, as an entrepreneur I learned that “to be effective” is as important as “to be efficient”. I learnt that grasping the “low hanging fruit”  is not a sin.
  4. In computer engineering, we have learned the importance of “know-how”, in business we have experienced both “know how” and ”know-who“.
  5. Leaning the ladder to the right wall is more important than climbing to the ladder of success (even it is in the right wall).  - Thanks to Stephen Covey.
  6. In engineering “failure” means “failure”. In business “failure” is a one step further towards “success”, like losing the battle but winning the war.
  7. As an engineer I can control all or most of the parameters. Thus, as an engineer I try to avoid “uncertainty“. But, as an entrepreneur I learned how to accept and embrace uncertainty. I learned that “chaos after order” is as natural as “order after chaos”. I learned that dynamics of business is not linear, but non-linear.

(*) Trade-off: Losing one quality or aspect of something in return for gaining another quality or aspect.

(**) I apologize for using the word “sin”. I aim to get more attention by choosing the word sin in the header but I choose to use “habit” in the article, which is a more appropriate term.

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Simple Strategy: Do it FIRST (and/or) Do it BEST !

First advice: Do it FIRST, do it BEST.

Second advice: If you can not do both, then choose either one of them.  If you can not still manage to be first or to be best, then try to be unique and DIFFERENT.

Third advice: Never accept mediocrity. Think BIG, start SMALL and move FAST.

Implications for businesses: If a company achieves to be the first in the market, then she will be either succesful or will gain a lot of experiences which will help her to be succesful in the future. If a company is best then she will be a brand and enjoy profitable returns. If a company produces unique products then she will attract attention.
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Is luck a coincidence?

In one of my previous posts, I have talked about the role of luck in Entrepreneurship. This is one of questions that I ask to entrepreneurs. Zeki Çalışır, is a successful and experienced businessman whose ideas I respect. When I asked him the role of luck in entrepreneur’s life, he said “if luck is not with you, it does not matter how hard you push”.

Last day, we were having dinner with Gülay and Ekim. They are both entrepreneurs. Gülay is skeptic to the idea of “luck”, but Ekim and I believe in the role of luck. Ekim told that he is connecting the dots in his life (just like Steve Jobs did) and told us how he had been involved in publishing business and his innovative product called Botego which uses natural language processing. Gülay thinks that people create their luck.

After the dinner, I asked the question: “is luck a coincidence?”. Do you create your good luck or is it just a coincidence? I think both is relevant. What do you think?

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40+ approach

In this post, I would like to just quote Brian Tracy’s 40 plus formula:

You work 40 hours per week for survival.  Everything over 40 hours is for success. Every hour over 40 is an investment in your future. The average self-made millionaire in America works 59 hours per week and some of them work 70 and 80 hours. The average self-made millionaire in America works six days per week rather than five, and works longer days as well.”

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Evolution of Mobile Internet

In 1999, when we have founded Done Information and Communication Systems, mobile Internet equated WAP and mobile messaging channel was composed of only SMS. In those days, it was possible to store applications in 3,5” 1,44 MB floppy disk.

While we were moving our headquarter to its new office previous week, I have found those disks. Here they are:

Those floppy disks made me think of our 11 years of Valued Added Service (VAS) experience during which we have witnessed the evolution of technology:

  • Mobile Internet: WAP over CSD first and then GPRS, EDGE and 3G
  • Mobile Messaging: SMS, EMS, PushtoTalk and now MMS
  • Mobile Client Applications: Palm, Symbian, BlackBerry and now iOS (iPhone, iPad) and Android.
  • Wireless Communication: Bluetooth and now NFC.

In 2000, our new start-up had envisioned the evolution of mobile Internet in our web site (thanks to waybackmachine) as follows:

Mobile developers in 1999 resembled Commodore 64 developers in early 1980′s. Everything was limited, there were only two colors and the only image format was WBMP.

Thanks to the evolution of technology now that we can develop User Experience rich applications for iPhone, iPad and Android.

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Solo Entrepreneur vs. Partnership

A business needs to be drived by at least three different and somehow conflicting roles. This resembles but not the same as the “seperation of powers” in governance of a state.

  • Business perspective: This quality resides in people who can think strategically, who inspires people through her/his vision. Although it requires a general tendency to think differently and creatively this skill can be learned through experience. Innovation, marketing efforts and business development are perpetual in this perspective.
  • Production/Technological perspective: This perspective is generally reinforced by people who have strong analytical skills such as engineers. If the business shall succeed, the services/products offered by the business should have excellent qualities.
  • Administration perspective: This perspective is generally reinforced by people who tries to systematize processes in the organization. This role is needed for instutionalization stage of the organization.

Although a person can have a combination of those perspectives, she/he has only one or at most two dominant mindsets.

Considering the above facts, which one is preferrable? To be a solo entrepreneur or to form a partnership?

I favor and recommend partnership. But to form a long lasting and sustainable partnership you have to find someone who acquires (at least) all of the following three qualities :

  • whom you can trust;
  • who complements you; It is better to have a partnership who bring different perspectives, who can think different than you.
  • whom you can have an open dialog; Trying to understand you by listening without prejudice, bias and without hidden agendas, but at the same time contributing with her/his own thoughts rationally. This is neccessary to arrive at conclusions through a dialectic method.

My business life intersected with my current partner in 2002, and I am lucky to form a partnership with him, who is respectable, honest, dependable, ethic, reliable, who shows empathy towards not only me but also towards all of our stakeholders, who is consistent in his thoughts, is open to new ideas and innovation, who brings vision to business and who shares the same dream and purpose with me, I strongly favor partnership over being a solo entrepreneur.

Here are the views of two influencial authors and one great theory which support my point of view:

  • Napoleon Hill, in his great book “Think and Grow Rich”, who observed and interviewed extremely successful people (such as Henry Ford, Thomas Edison and Andrew Carneige), introduced the “Mastermind” concept, which is defined by him as: “Coordination of knowledge and effort, in a spirit of harmony, between two or more people, for the attainment of a definite purpose”. He asserts that the extremely successful people all credited their success to the creative energy generated by the team spirit of their management groups.
  • Darel Rutherford in his book “Being the Solution” reinforced Napoleon’s views with the “Powerpact” idea which is defined as: “a separate entitly, a powerful force, called into being when two or more minds combine forces for a common purpose and mutual support“.
  • Ichak Adizes, in the PAEI theory, suggests that different phases (start-up, early stage, development, growth or death) require different management styles. Since a single person can not exhibit different management styles, this theory implies that “a team of partners” is better than “a solo entrepreneur”.

Moral of the article: As a matter of fact, I strongly believe (and experience) that the success is created by good teams and partnerships not by a super solo entrepreneur which is often mislead by the press intentionally. The press loves super heros because it creates more attention from the public but it is not real. It is an exception if not a myth.

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Employee of the Month: Robert Owen

McDonald’s “Employee of the Month” is a widely-known application for recognizing and motivating successful employees. Do you know that the pioneer of this idea was Robert Owen, who was a successful entrepreneur and paradoxically, a utopian socialist during the last decade of 1790′s.

Owen, created a new factory ethos, and used moral suasion rather than corporate punishment. He developed one particularly unique method, “the silent monitor” to aid discipline. Under this system, he awarded four types of marks to his superintendents, and in turn rated their subordinates. These marks were translated into color codes of black, blue, yellow and white in ascending order of merit.

A block of wood was mounted on each machine and the four sides painted according to the code. At the end of each day, the marks were recorded, translated, and the appropriate color side of the block turned to face the aisle. Owen reported that he “passed daily through all the rooms and the workers observed me always to look at these telegraphs- when black I merely looked at the person and then at the color”.

Owen used the tools of “peer pressure”, “self-respect”, “recognition” as a motivating factor. It was a humanistic application which was an innovative method in eighteen century, and it is still applicable after more than 200 years.

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